Upon confirmation of the tour any subsequent change made to the reservation is subject to an amendment charge of RM50.00 per person per change.

No change can be made within 8 working days before the date of departure.

Changing the entire reservation constitutes a cancellation of the original reservation and is subject to cancellation charges as defined in the cancellation policy (see clause 3.1- for FIT tour packages).

Cancellation of reservation must be made in writing to avoid any misunderstanding. If the company receives notice to cancel 30 days or more before the date of departure, a minimum administrative fee of RM50.00 or 10% of the tour deposit (whichever is lower) per person will be levied.

If notice of the cancellation is received 29 days or less before the date of departure the following charges will apply:-

The respective airline's cancellation policy on special promotional fare shall apply in addition to the cancellation charges as set out in clause 3.1.2 (Note: The airline ticket is restricted and subject to the Airline's Terms and Conditions. It may be non-endorsable, non-reissuable, and non-refundable and non-reroute able. Any alteration in routing or change of date of travel by any passenger is solely at his own risk. The company or its associated agents shall not be held responsible for any inconvenience caused and extra expenses incurred. However, any refund made by any airline for a cancellation made 2 working days or less before the day of travel for non-promotional fares shall be paid to the tour member less any administration charges incurred y the tour company).
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Cancellation of booking must be made in writing to avoid any misunderstanding. If the company receives notice to cancel 45 days or more before the date of departure, a minimum administrative fee of RM30.00 per person or 2% of the tour fare (whichever is higher) per person will be levied.

If notice of the cancellation is received 44 days or less before the date of departure the following charges will apply:-

The respective airline's cancellation policy on special promotional fare shall apply in addition to the cancellation charges as set out in clause 3.2.2 (Note: The airline ticket is restricted and subject to the Airline's Terms and Conditions. It may be non-endorsable, non-reissue able, non-refundable and non-reroute able. Any alteration in routing or change of date of travel by any passenger is solely at his own risk. The company or its associated agents shall not be held responsible for any inconvenience caused and extra expenses incurred).

The company reserves the right to cancel the four due to any act of God, war, strike, riot or order from the Government of Malaysia which is beyond its control.

The company shall recommend alternative tours preferably to the same destination or other tours. Should any passenger decide not to accept the alternative tours, all moneys paid less the administrative fee chargeable will be refunded to the passenger.

In the event of a cancellation by the company due to insufficient passengers or inability to secure seats or accommodation, the company will refund the amount of money paid and also pay compensation as follows:

An international passport or other recognized travel documents which should be valid for at least 6 months from the date of return to country of origin;

The necessary visa and vaccination and health certificates as required by the various authorities of the countries to be visited.
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